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  •   general API FAQs 
  •   Instant API FAQs 
  •   Personal API FAQs 

general API FAQs


What are Orange APIs?

 

Where can I find detailed information on Orange APIs?

 

How can I use Orange APIs?

 

How much does it cost to use the APIs?

 

Can the APIs be used in any country?

 

Why are some APIs in alpha version?

 

Which programming languages can be used to access the APIs?

 

Who do I contact if I have a problem using an API?

 

How can I report a bug with an API?

 

Do you provide Software Development Kits?

 

 

 

What are Orange APIs?

 

API stands for Application Programming Interface. Orange APIs provide access to Orange network services, personal and communication services as well as multimedia solutions.

 

 

Where can I find detailed information on Orange APIs?

 

Visit the “APIs” section of the Orange Partner website to find out more information about our different suites of APIs and their individual APIs.

 

 

How can I use Orange APIs?

 

You just have to register to become an Orange Partner member which is absolutely free and costs you nothing. Choose the API you want to develop with and you’re ready to get started.

 

 

How much does it cost to use the APIs?

 

Pricing of the APIs depend on the mode which the API is in.

In ‘alpha’ mode, the APIs operate on a free credits basis with limitations. In ‘beta’, the APIs operate on a credits purchase basis.

 

Pricing also varies from one API suite to another, so for more information please check the “pricing” section of the relevant API.

 

 

Can the APIs be used in any country?

 

Some APIs provide worldwide coverage while others are restricted to certain countries only. We are continuously improving our coverage, so please check back for updates.  

 

For more information on coverage, please check the relevant API page.

 

 

Why are some APIs in alpha version?

 

We introduce new APIs in ‘alpha’ mode. Only when an API is mature enough, will it be moved from ‘alpha’ to ‘beta’ mode and ultimately be released as a final version.

 

 

Which programming languages can be used to access the APIs?

 

As the APIs are implemented by means of Web Services, the Orange APIs are totally language-independent and can be called from several programming languages.

 

We provide documentation and application examples in certain languages including PHP, Java and .NET but by no means do no feel restricted to these languages.

 

 

Who do I contact if I have a problem using an API?

 

We have a developer community within the Orange Partner website where you can post your questions and any problems you may have. Visit the “support” section of “access Orange APIs” area.

 

Alternatively, you can email us at developers@orange.com where help will be available at hand.

 

 

How can I report a bug with an API?

 

The best way is to send an email to developers@orange.com.

 

 

Do you provide Software Development Kits?

 

We only provide SDKs for the Advanced APIs. Currently, we do not provide SDKs for the Instant and Personal APIs. However various Orange APIs SDK are available on the web.

 

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Instant API FAQs

 

What are the Instant APIs?

 

What is a Widget?

 

Who are Instant APIs for?

 

How do I use Instant APIs?

 

I have finished my credits, how do I get more credits?

 

When do you go out from the alpha mode?

 

What are the limitations of Instant APIs?

 

What is the difference between ‘alpha’ and ‘beta’ modes?

 

Can I access the API by HTTPS?

 

What is the API manager?

 

What is the API Access Key?

 

Can I customize Access Keys?

 

Can I regenerate my Access Key?

 

Can I be alerted if my number of credits is low?

 

 

What are the Instant APIs?

 

The Instant APIs is a suite of APIs aimed towards people or developers who wish to use the Orange network platforms and services within their applications.

 

 

What is a Widget?

 

It is a virtual object with which the user interacts – a dynamic “shortcut” for a regular reporting requirement e.g. a currency exchange rate that can be updated for different currencies or the temperature of a location that can be updated for different locations.

 

 

Who are Instant APIs for?

 

Anyone! Instant APIs are for hobbyist, developers and business.

 

 

How do I use Instant APIs?

 

To be able to use the Instant APIs, you must become an orangepartner member which is free and costs you absolutely nothing. Then, you can get your key from the API manager.  

 

The Access Key is a string that identifies your account (not your application): the key is personal and ideally must be kept secret.

 

 

I have finished my credits, how do I get more credits?

 

If the API is in ‘alpha’ mode, you do not need any credits as these APIs are totally free.

If the API is in ‘beta’ mode, you can purchase more credits with your credit card in the API manager.

 

 

When do you go out from the alpha mode?

 

We introduce new APIs in ‘alpha’ mode and when an API is mature enough, they will be moved from ‘alpha’ to ‘beta’ and then full commercial mode.

 

 

What are the limitations of Instant APIs?

 

Currently, the APIs in ‘alpha’ mode are free to use with some volume limitations, for example a daily limit of 10 SMS/day

 

The APIs in ‘beta’ mode may have some coverage limitations where only certain countries are covered.

 

 

What is the difference between ‘alpha’ and ‘beta’ modes?

 

This depends on the API maturity level.

First an API is released in ‘alpha’ where it is free with daily quotas, and then evolves to ‘beta' mode where credits are needed to use it but it is not limited in terms of use.

 

 

Can I access the API by HTTPS?

 

Yes, replace http by https when you call the web service methods.

 

 

What is the API Manager?

 

It allows you to control and configure all aspects of the APIs and of your account (Access Key, prepaid account, revenue sharing, usage history …).

 

 

What is the API Access Key?

 

This is a key which can be found in the API Manager.

It is a parameter needed to use our APIs which allows us to identify you and your usage.

.

 

Can I customize Access Keys?

 

No it’s automatically generated.

 

 

Can I regenerate my Access Key?

 

Yes, from the API Manager (important if you think someone stole your Access key).

 

 

Can I be alerted if my number of credits is low?

 

Yes, you can set a "Warning on low credit" amount that will alert you by email when you are under a certain number of credits which you can define.

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Personal API FAQs

 

What are the Personal APIs?

 

What are the legal restrictions for using the APIs?

 

Will Personal APIs be available on mobile phones?

 

As a user, how can I control the access to my information and services by a third party?

 

What is the difference between Orange Authentication and OpenId?

 


What are the Personal APIs?

 

The Personal APIs is a suite of APIs allowing you access the services used by Orange France’s customers’ like favourites, content, etc.

 

 

What are the legal restrictions for using the APIs?

 

You must accept our terms and conditions when subscribing to APIs. Please read them carefully.

 

 

Will Personal APIs be available on mobile phones?

 

We are working on extending our APIs to mobile phones.

 

 

As a user, how can I control the access to my information and services by a third party?

 

We have developed a Privacy Dashboard, where you can see history of requests, sharing rules, partners, etc. Visit http://privacy.orange.fr for more information.

 

 

What is the difference between Orange Authentication and OpenId?

 

The Orange authentication service available on partners’web sites allows two authentication protocols:

  1. OpenId, an open protocol (for more information, visit http://www.openid.net ).
  2. Orange Auth, based on SAMLv2 standard.

For further information, go to http://openid.orange.fr .

 

Currently, only Orange Authentication provides access to other Personal APIs.

 

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